Character Goods
OEM FAQ Hub
FAQs from product pages, artwork guides, packaging guides, inspection pages, and order support are reorganized here in the order procurement teams usually ask them.
Find the Right Answer in 30 Seconds
If you already know the topic, start from the closest route and jump to the relevant FAQ group.
Check what to send first even if quantity, specs, packaging, or delivery details are open.
I need to choose a product formatCompare acrylic, PVC, sewn goods, and multi-SKU planning.
I am unsure about packaging or barcodesReview backing cards, OPP bags, cartons, SKU sheets, and barcode placement.
I want to reduce production riskCheck inspection standards, photo records, and defect handling before ordering.
Themes Collected from Sitewide FAQs
This is not a stand-alone FAQ list. It reorganizes questions from public product pages, guides, About/order pages, packaging pages, and inspection pages into a procurement workflow.
Specification questions from acrylic, PVC, bag, and pouch product pages.
Artwork formats, white plates, cut lines, and sample approval questions.
Practical questions about individual packing, random packing, backing cards, and carton labels.
Short checks for scratches, cracks, print shift, SKU mix-ups, and production risk.
FAQ Categories
Read the short answer first, then move to related pages when deeper details are needed.
First inquiry, open specifications, and what to confirm before ordering.
02 Product Choice and Specification PlanningHow to choose acrylic, PVC, sewn goods, and multi-SKU plans.
03 Artwork Data and Sample ApprovalArtwork formats, white plates, cut lines, and sample approval.
04 MOQ, Lead Time, and Lot PlanningQuantity, SKU count, urgent schedules, and split delivery planning.
05 Materials, Processes, and PrintingMaterial thickness, color, special finishes, and accessory checks.
06 Packaging, SKU, and JAN/Barcode ControlOPP bags, backing cards, barcodes, SKU sheets, and random packing.
07 Inspection and Mass Production RiskInspection standards, photo records, and handling defects.
08 Japan Delivery and DDPDDP, warehouse delivery, carton labels, and event receiving.
09 IP, Contracts, and Required DocumentsIP documents, NDA, test reports, and specification files.
Procurement FAQ
A procurement-focused FAQ hub reorganized from CharacterCraftGift product pages, guides, packaging pages, inspection pages, and order support FAQs.
Quotes and Pre-Order Checks
First inquiry, open specifications, and what to confirm before ordering.
What should I send first to get a faster quote?
Short answer:Send the product type, estimated quantity, size, material idea, number of designs, packaging needs, delivery destination, and target timing. Items that are not fixed yet can be marked as open, so the quote conditions can be organized first.
Related page: Request a QuoteCan I ask before the specifications are fully decided?
Short answer:Yes. If you share the use case, sales or giveaway channel, budget range, and risks you want to avoid, the specification options can be compared in practical groups.
Related page: Request a QuoteAt what point does the project become a formal order?
Short answer:A formal order normally starts after the specifications, unit price, quantity, estimated schedule, sample approval method, payment terms, and delivery conditions are confirmed. If internal approval is needed, quote and specification documents can be discussed by project.
Related page: Order ProcessDo small batches and mass production require different checks?
Short answer:Yes. Small batches often focus on artwork reproduction and simple packaging, while mass production needs earlier checks on SKU control, inspection standards, carton labels, and delivery splitting.
Related page: Order ProcessWhat should be decided first for urgent projects?
Short answer:Decide the product format, quantity, artwork status, packaging level, and delivery destination first. Special finishes or complex individual packaging should be checked by project because they can affect the schedule.
Related page: Order ProcessProduct Choice and Specification Planning
How to choose acrylic, PVC, sewn goods, and multi-SKU plans.
How should I choose the right character goods format?
Short answer:Choose by target price range, use case, portability, and how the item looks in retail or event display. If the direction is unclear, compare options such as acrylic, PVC, sewn goods, and backing-card products.
Related page: FAQHow do acrylic, PVC, and sewn goods differ in use?
Short answer:Acrylic works well for flat artwork and SKU expansion, PVC suits dimensional or soft-touch items, and sewn goods fit practical bags or pouch-style goods. Narrowing the material by use and budget also makes quotation conditions clearer.
Related page: Acrylic Goods OEMCan random items or multi-SKU products be discussed together?
Short answer:Yes. It is better to plan the SKU count, quantity per SKU, packing ratio, barcode or carton labels, and inspection method together to reduce mix-up and shipping risks.
Related page: Random Packing OEMCan the same design be used across several products?
Short answer:Yes. When extending one design to acrylic stands, keychains, badges, PVC charms, pouches, or other goods, the size ratio, print area, and packaging specification should be checked for each product.
Related page: Acrylic Goods OEMShould specifications change for retail, e-commerce, or events?
Short answer:Sometimes. Retail often needs backing cards and barcodes, e-commerce needs stronger shipping protection, and event giveaways should consider packing units and ease of distribution.
Related page: Request a QuoteArtwork Data and Sample Approval
Artwork formats, white plates, cut lines, and sample approval.
What artwork data format is needed?
Short answer:Commonly needed files include AI, PDF, PSD, PNG, or other original data plus a reference image showing the intended finish. For items requiring print areas, cut lines, white plates, or hole positions, the artwork status should be checked first.
Related page: Request a QuoteCan the factory help create white plates, cut lines, or hole positions?
Short answer:Support availability depends on the artwork and product format. Even when support is possible, final shape, margins, and hole positions need to be checked before sample production.
Related page: Acrylic Goods OEMShould samples be approved by physical sample or photos?
Short answer:A physical sample is safer when color, thickness, texture, moving parts, or packaging matter. Photo or video approval may be used for schedule-sensitive projects, but the approval scope should be defined in advance.
Related page: Order ProcessCan specifications be changed after sample approval?
Short answer:It depends on the change and the production status. Changes to color, fittings, packaging, barcodes, or carton labels may affect cost and timing, so they should be checked as early as possible.
Related page: Order ProcessWill a repeat order match the previous production exactly?
Short answer:Repeatability improves when the previous specification sheet, sample photos, color references, and packaging details are available. Material lots or printing conditions can still create differences, so rechecking may be needed.
Related page: Order ProcessMOQ, Lead Time, and Lot Planning
Quantity, SKU count, urgent schedules, and split delivery planning.
Does MOQ change by product?
Short answer:Yes. MOQ depends on material, mold or plate requirements, printing method, SKU count, packaging specification, and factory production conditions, so it needs to be checked by product.
Related page: Request a QuoteWhen can the lead time be confirmed?
Short answer:The schedule becomes more accurate after artwork, sample approval, quantity, packaging, inspection, and delivery conditions are clear. A formal timeline is provided after checking the project conditions and production capacity.
Related page: Order ProcessWhat checks should not be skipped in urgent projects?
Short answer:Artwork data, sample judgment, SKU sheets, packaging instructions, and delivery details should not be skipped. If these remain vague, rework is more likely during production or shipping.
Related page: Order ProcessCan many SKUs affect cost or lead time?
Short answer:Yes, they can. More SKUs can increase artwork changes, individual packing, label work, and inspection records, so preparing a SKU sheet early helps organize the conditions.
Related page: Random Packing OEMCan split delivery or later delivery be arranged?
Short answer:It can be discussed. Delivery destinations, quantity split, target timing, carton labels, and shipping documents need to be organized separately, so share these details during quotation.
Related page: Request a QuoteMaterials, Processes, and Printing
Material thickness, color, special finishes, and accessory checks.
How should materials and thickness be selected?
Short answer:Choose by use case, strength, appearance, cost, and packaging method. Acrylic thickness, PVC hardness, or textile fabric should be narrowed down according to the intended use and budget.
Related page: Acrylic Goods OEMHow is color variation managed?
Short answer:Color is checked with references such as color codes, samples, previous products, and printing methods. Instead of promising no variation, it is more practical to define tolerance and recheck methods by project.
Related page: Request a QuoteWhat should be checked for hologram, glitter, or aurora finishes?
Short answer:These finishes can look different depending on angle, base color, print side, and lighting. It is better to review samples or similar production photos before fixing mass production conditions.
Related page: Acrylic Goods OEMCan fittings and accessories be selected together?
Short answer:Yes. Clasps, ball chains, straps, bases, tags, charms, and other parts should be checked together with the product use, strength requirements, and packaging method.
Related page: Acrylic Goods OEMCan safety-related documents or test reports be provided?
Short answer:Document availability depends on material, use case, target market, and factory conditions. If you know the required standard or receiving party, share it during quotation.
Related page: Request a QuotePackaging, SKU, and JAN/Barcode Control
OPP bags, backing cards, barcodes, SKU sheets, and random packing.
Can individual packing, backing cards, OPP bags, and cartons be discussed together?
Short answer:Yes. Planning the product, backing card size, OPP thickness, protective material, labels, and carton quantity together helps reduce work after delivery.
Related page: Scratch Prevention PackagingCan JAN or barcode labeling be handled?
Short answer:It can be discussed if the barcode data, placement, and backing card or outer packaging specification are clear. The scope of barcode registration itself should be confirmed by project.
Related page: Random Packing OEMShould the JAN or barcode be placed on the product front?
Short answer:In many cases, backing card backs, outer packaging backs, carton labels, or SKU sheets keep the front appearance cleaner. Placement should follow the sales channel and receiving requirements.
Related page: Scratch Prevention PackagingHow do you reduce mix-ups or missing items in random packing?
Short answer:Prepare SKU sheets, packing ratios, work steps, separation rules, and inspection records before production. For complex random packing, work units and checking methods should be broken down clearly.
Related page: Random Packing OEMWhat should be included in SKU sheets and carton labels?
Short answer:Useful fields include item code, product name, SKU name, quantity, barcode, destination, carton number, packing quantity, and handling notes. The exact fields should follow the receiving party's rules.
Related page: Random Packing OEMInspection and Mass Production Risk
Inspection standards, photo records, and handling defects.
What inspection standards should be decided before mass production?
Short answer:Define checks for appearance, print shift, scratches, cracks, fittings, packaging, labels, quantity, and SKU mix-ups. Writing the tolerance before production helps keep later decisions consistent.
Related page: Acrylic Goods InspectionCan scratches or cracks be completely guaranteed against?
Short answer:We do not describe it as a complete guarantee. Risk depends on material characteristics, processing method, packaging, and transportation conditions, so likely defects and reduction measures should be checked by project.
Related page: Acrylic Goods InspectionCan inspection photos or production records be requested?
Short answer:It can be checked depending on the request. Sample photos, early production photos, packaging photos, and carton photos are easier to arrange when the required record scope is defined in advance.
Related page: Acrylic Goods InspectionWhat happens if defects are found?
Short answer:The defect type, quantity, discovery stage, photos, and usability are checked first. Sorting, rework, or reproduction feasibility is then judged by project. Predefined standards make the response faster.
Related page: Acrylic Goods InspectionWhat should be prepared to reduce mass production risk?
Short answer:Prepare a specification sheet, artwork data, color references, sample approval records, packaging instructions, SKU sheets, and delivery conditions. Reducing vague instructions reduces rework.
Related page: Scratch Prevention PackagingJapan Delivery and DDP
DDP, warehouse delivery, carton labels, and event receiving.
Can DDP delivery to Japan be discussed?
Short answer:Yes. Product type, quantity, packing, destination, target timing, and required documents are checked first, then DDP feasibility and conditions are organized by project.
Related page: Request a QuoteCan goods be split across multiple warehouses or stores?
Short answer:It can be discussed. Quantities, carton counts, labels, target receiving dates, and receiving rules need to be checked separately for each destination.
Related page: Request a QuoteWhat should be written on carton labels?
Short answer:Product name, item code, SKU, quantity, carton number, destination, handling notes, barcodes, and control numbers make receiving checks easier. If the receiving party has a format, that format should be followed.
Related page: Random Packing OEMWhat should be checked for event venue or designated warehouse delivery?
Short answer:Check the receiving date, time window, vehicle restrictions, delivery document format, packing style, carton numbers, and receiving contact. Detailed rules should be shared early.
Related page: Request a QuoteCan shipping for overseas sales or non-Japan destinations be discussed?
Short answer:It depends on destination country, product use, material, labels, required documents, and delivery terms. Requirements differ by country and sales channel, so early sharing is important.
Related page: Request a QuoteIP, Contracts, and Required Documents
IP documents, NDA, test reports, and specification files.
What is needed for licensed character or IP goods inquiries?
Short answer:Usage permission scope, merchandising scope, artwork data, approval rules, sales territory, and labeling rules should be checked. Rights confirmation should be organized before ordering.
Related page: Request a QuoteCan NDA or confidentiality needs be discussed?
Short answer:Yes. The document format, covered scope, signer, and shareable material range should be checked. For unreleased products or artwork under approval, sharing rules should also be defined in advance.
Related page: Request a QuoteCan documents such as RoHS, REACH, or EN71 be provided?
Short answer:Document availability depends on the product, material, target market, and factory conditions. If you know the required standard, use case, and deadline, share them before quotation.
Related page: Request a QuoteWhat should be checked when sharing unreleased artwork or supplied data?
Short answer:Clarify the sharing scope, file names, version numbers, approver, and usage period. For projects with many artwork changes, version control rules help reduce mistakes.
Related page: Request a QuoteAre contracts or specification sheets needed during quotation?
Short answer:It depends on the project. However, documents showing product specifications, quantity, packaging, delivery conditions, and approval rules make quotation and project decisions easier.
Related page: Order ProcessRelated Pages for Deeper Checks
Use this FAQ hub as the entrance, then continue to the product pages and practical guides.
Entry point for open specifications, multi-SKU quotes, and packaging-included inquiries.
Order ProcessCheck the flow from inquiry and samples to production and delivery.
Acrylic Goods OEMDetails for acrylic stands, keychains, backing cards, thickness, and special finishes.
PVC Bag Charm OEMEntry point for PVC charms and soft dimensional goods.
Contact for Bag & Pouch OEMInquiry route for pouches, bags, and sewn novelty goods.
Acrylic Goods InspectionChecks for scratches, print shift, fittings, packaging, and quantity.
Random Packing OEMPractical checks for random packing, SKU sheets, barcodes, and carton labels.
Scratch Prevention PackagingPackaging checks for acrylic scratch prevention, OPP bags, and protective materials.
FAQThe clean public URL for this FAQ hub after update.
Even if the specification is open, the inquiry can be organized before quotation
Share the product format, quantity, artwork status, packaging needs, delivery destination, and target timing as far as you know. Open conditions can be checked by project.
