Privacy Policy
Data Protection & IP Safety Commitment
RUIHE CharacterCraft Gift ("we," "our," or "the Company") is a professional OEM manufacturer of character merchandise for the global and Japanese markets. Protecting the design data and confidential information entrusted to us by our clients is our highest priority. This policy defines our handling of personal information and intellectual property rights within our services.
1. Collection of Information
We collect the following information through appropriate means during inquiries and quotation requests:
- Name, Company Name, and Job Title
- Email address, Phone number, and SNS accounts (WeChat/LINE)
- Character designs, blueprints, logo files, and technical specifications
2. Purpose of Information Use
The collected information is used solely for the following purposes and will not be used for any other reason:
- Calculating quotations and reviewing product specifications
- Communication during sample production and mass production stages
- Shipping, delivery procedures, and after-sales support
- Execution of Non-Disclosure Agreements (NDA) and IP protection
3. Prohibition of Third-Party Disclosure & IP Protection
We strictly adhere to legally binding Non-Disclosure Agreements (NDA) regarding design concepts, drawings, and unreleased character information provided by our clients. We will never disclose or provide this information to any third party (except for authorized production facilities) without client consent. Furthermore, all defective products and surplus materials are physically destroyed to prevent any information leaks.
4. Security Measures
Our website uses SSL (Secure Socket Layer) encryption to ensure that the information you enter is transmitted securely. Internally, we limit data access to authorized personnel only to prevent unauthorized access or data breaches.
5. Contact for Inquiries
For questions regarding the handling of your data or to initiate a Non-Disclosure Agreement (NDA), please contact us at:
RUIHE CharacterCraft Gift
Email: info@charactercraftgift.com
Last Updated: March 17, 2026